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Shipping policy
Shipping Policy | VegaMelts
Last updated: 4 January 2026
1. General
This Shipping Policy applies to all orders placed with VegaMelts worldwide. By placing an order, you agree to the terms described in this Shipping Policy.
VegaMelts reserves the right to update or amend this Shipping Policy at any time. The most recent version will always apply to your order.
2. Products
VegaMelts sells dietary supplements. All products offered through our webshop are physical products that require shipment to the delivery address provided by the customer during checkout.
3. Shipping Costs
All orders placed with VegaMelts are shipped free of charge.
No shipping fees are applied, regardless of destination country.
4. Order Processing
Orders are processed as soon as possible after successful payment confirmation.
Please note that orders are not processed or shipped on weekends or public holidays.
Once your order has been dispatched, it can no longer be modified or redirected.
5. Delivery Times
VegaMelts ships orders worldwide.
The estimated delivery time is between 2 and 7 business days, depending on the destination country, local carriers, customs procedures, and other external factors beyond our control.
Delivery times are estimates and may vary. Specific delivery times per country may be added at a later stage.
6. Delivery
Orders are delivered to the address provided by the customer at the time of checkout. It is the customer’s responsibility to ensure that the delivery address is complete and accurate.
VegaMelts is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
7. Delays
While we make every effort to deliver orders within the estimated delivery timeframe, delays may occur due to circumstances beyond our control, such as customs inspections, carrier delays, or force majeure.
If an order has not been delivered within a reasonable period, VegaMelts will work with the customer to find an appropriate solution.
8. Lost or Damaged Shipments
If a shipment is lost or arrives damaged, the customer must notify VegaMelts within a reasonable time after the expected delivery date or receipt of the package.
VegaMelts will investigate the issue and, where appropriate, offer a suitable solution, such as reshipment or refund, in accordance with applicable policies.
9. Contact
For questions regarding shipping or delivery, customers may contact VegaMelts using the official contact details provided by the company.