GBP
Privacy policy
Privacy Policy | VegaMelts
Last updated: 4 January 2026
VegaMelts respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
This Privacy Policy applies to the website www.vegamelts.com the “Website”) and to all products and services offered by VegaMelts worldwide (the “Services”).
1. Who We Are
VegaMelts is the data controller responsible for processing your personal data.
Contact details:
VegaMelts
Bagven Park 6
4838 EH Breda
The Netherlands
Chamber of Commerce number: 97154008
Email: info@vegamelts.com
2. Age Restriction
If you are under the age of 18, you may only use our Website and Services with the consent of your parent or legal guardian.
3. Personal Data
“Personal data” refers to any information that can be used to identify you directly or indirectly as an individual, in accordance with applicable data protection laws.
4. Legal Basis for Processing
We process personal data only when legally permitted, including when:
• You have given your consent
• Processing is necessary to perform a contract with you
• Processing is required to comply with a legal obligation
If you choose not to provide certain personal data, we may be unable to provide our Services.
5. Personal Data We Collect
We may collect and process the following personal data:
• Full name
• Date of birth
• Gender
• Billing and shipping address
• Place of residence
• Email address
• IP address
• Payment details (processed securely by third-party payment providers)
We may also collect non-personal technical information, such as:
• Browser type
• Operating system
• Internet service provider
6. User Accounts
When you create an account, we store information such as:
• Username and encrypted password
• Address details
• Payment details
• Order history
This allows you to securely access your account and place future orders more efficiently.
7. Social Media
If you interact with social media features on our Website, the relevant social media platform may share information with us in accordance with its own privacy policy. This may include profile information you have chosen to make public.
We recommend reviewing your social media privacy settings if you wish to limit data sharing.
8. Contests and Promotions
If you participate in a contest, giveaway, or promotion, we may collect personal data such as:
• Name
• Email address
• Date of birth
• Address and place of residence
This data is used solely to administer the promotion, contact winners, and analyze campaign performance.
9. Newsletter
VegaMelts may send newsletters containing product updates, promotions, and other information. We use an opt-in system. Every newsletter includes an unsubscribe link, allowing you to withdraw your consent at any time.
10. Orders
To process orders, we collect and process personal data such as your name, contact details, address information, and payment details. Necessary data is shared with payment providers, shipping carriers, and logistics partners strictly for order fulfillment.
Your data is never used for purposes other than those described in this Privacy Policy.
11. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
• Data encryption
• Secure SSL connections
• Restricted access to personal data
• Confidentiality agreements with employees and service providers
• Regular security monitoring and backups
12. Data Retention
We do not retain personal data longer than necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
13. Sharing of Personal Data
Service Providers
We may share personal data with trusted third parties who process data on our behalf, such as payment processors, hosting providers, logistics partners, and IT service providers. These parties are contractually obligated to protect your data and use it only as instructed.
International Transfers
Your personal data may be processed outside your country of residence. Where required, we ensure appropriate safeguards are in place to protect your data.
14. Links to Third-Party Websites
Our Website may contain links to third-party websites. VegaMelts is not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies.
15. Cookies
We use cookies and similar technologies to ensure proper website functionality, enhance user experience, and analyze website performance.
Cookies help us to:
• Keep items in your shopping cart
• Keep you logged in
• Improve website speed and functionality
• Detect errors and test improvements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our Website. We recommend reviewing this Privacy Policy periodically.
17. Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• File a complaint with a supervisory authority
To exercise your rights, please contact us using the details below.
18. Contact
For questions or requests regarding this Privacy Policy, please contact:
VegaMelts
Bagven Park 6
4838 EH Breda
The Netherlands
Email: info@vegamelts.com